Insurance & Billing
There are often several questions regarding insurance companies and what they cover regarding physicals, medical procedures, etc. As each insurance company is different, we are unable to know every policy of all our patients. We ask that you read your policies to know what covered benefits are and whether a referral is needed to see a specialist. If you see a specialist or have a procedure done outside our office, it is your responsibility to make sure a referral has been completed and payment is ultimately your responsibility. It is very important to us that we establish open communication with all of our patients in order to facilitate this process. Please do not hesitate to ask any questions or voice any concerns.
Please be advised that we are contracted with an outside billing service. Therefore, if you have any detailed insurance or billing inquiries, please contact them directly:
Orion Western Skies Billing
7175 W Jefferson Avenue, Suite 2500
Lakewood, CO 80235
While Aspen Family Care participates with most insurance plans we are unable to know the specifics of each individual’s coverage. It is your responsibility to verify that Aspen Family Care participates with your plan prior to your scheduled visit.
Please bring your insurance card with you to each visit and be prepared to update your personal and/or health information as needed.
If your insurance plan assesses co-pays, such payments are contractually due at the time of your visit. We appreciate you being prepared for such payments at check-in. If you are unable to pay your copay at the time of service your appointment will be rescheduled.
We do NOT take the following insurance plans (this list may not be all inclusive):
- CO Access
- Anthem’s Pathway Products (on or off the Exchange Plan)
- Humana HMOx (Exchange Plan)