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Insurance & Billing //

There are often several questions regarding insurance companies and what they cover regarding physicals, medical procedures, etc. As each insurance company is different, we are unable to know every policy of all our patients. We ask that you read your policies to know what covered benefits are and whether a referral is needed to see a specialist. If you see a specialist or have a procedure done outside our office, it is your responsibility to make sure a referral has been completed and payment is ultimately your responsibility. It is very important to us that we establish open communication with all of our patients in order to facilitate this process. Please do not hesitate to ask any questions or voice any concerns.

If you have any detailed insurance or billing inquiries, please contact our billing department at 303.476.6948.

While Aspen Family Care participates with most insurance plans we are unable to know the specifics of each individual’s coverage. It is your responsibility to verify that Aspen Family Care participates with your plan prior to your scheduled visit.

Please bring your insurance card with you to each visit and be prepared to update your personal and/or health information as needed.

If your insurance plan assesses co-pays, such payments are contractually due at the time of your visit. We appreciate you being prepared for such payments at check-in. If you are unable to pay your copay at the time of service your appointment will be rescheduled.

As of January 1, 2023 we are in network with two Medicare Advantage plans: Anthem and Humana. As of June 1, 2023 are in network with UnitedHealthCare Advantage plans. Please note we are still NOT accepting standard Medicare part B policies and Medicare Supplemental plans. If you need help choosing a plan that is best for you, we have had positive feedback on an insurance broker at Bridlewood Insurance, her name is Sharie Rutherford and she can be reached at 303.601.7264.

We do NOT take the following insurance plans (this list may not be all inclusive):

  • Anthem – CU Exclusive 2 South

  • Blackhawk

  • CHP+

  • Cigna EPO

  • CO Access

  • Elevate Colorado Option

  • Fallon Health

  • Friday Health

  • Health First Colorado

  • Kaiser

  • Medicaid

  • Medicare

  • Medicare Advantage Plans (Aetna, Cigna, Kaiser)

  • Merit

  • Motivhealth (Centura Plan)

  • Premier Access

  • Redirect Administrators

  • RMHP New West Focus

  • Selecthealth

  • The Alliance – Aither Health

  • Tricare

  • UHC Compass

  • Universal Health Network


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